PURPEL CHARM

We do not offer refunds on any orders.

We only provide exchange in case you receive a wrong product or a defective/damaged item.

To request an exchange, please email us at vibewoven1@gmail.com within 48 hours of delivery with photos as proof.

Products must be unused, unwashed, and in their original condition with tags intact.

Orders are processed within 1-3 business days after confirmation.

Delivery usually takes 5-9 business days depending on your location.

Shipping charges are calculated at checkout, with free shipping offers available during promotions.

You will receive a tracking link once your order is shipped.

Please ensure your address is correct; we are not responsible for delays due to incorrect addresses.